Privacy policy

Effective date: September 21, 2026

This policy covers kittenschedule.com and the KittenSchedule app on iPhone, Android and the web. It explains what we collect, why, what becomes public only if you switch it on, who helps us run the service, and how to delete your information. We do not sell your personal information, and we do not use it for third-party advertising.

What we collect

Your account

Your email address and a password, which we store only as a one-way hash. If you use Sign in with Apple, we store the identifier Apple gives us (and the email address Apple shares, which may be a private relay address) instead of a password. We also keep when the account was created, when you last signed in, and which platform and app version you last used.

Your cats

Each cat's name, birth date, and any breed you enter, plus the checklist items you complete and when. This syncs across your signed-in devices.

Pet passport records you type in

The passport holds only what you choose to enter. That can include: microchip number, the registry that holds it and its phone number, and the date you last confirmed the registry has your details; sex, colour, neuter date, adoption date and where the cat came from; your vet's name, clinic, phone and address, and an emergency vet's name and phone; pet insurer, policy number, insurer phone and renewal date; licence number and expiry; allergies, conditions, feeding notes and other notes; medications (name, dose, schedule, dates, notes); vaccine and vet-visit records (type, date, clinic, lot number, notes, next due date); weights; expenses (date, category, amount, currency, note); your name and phone as the owner; and a backup caretaker's name, phone, email and notes. If you enter details about another person, such as a caretaker, please make sure they are happy for you to do so.

These records are health and care information about your cat. They are not medical advice, and KittenSchedule does not review them.

Documents and photos you upload

Files you add to the passport, such as vaccine certificates, microchip paperwork, adoption papers, insurance papers or receipts (JPEG, PNG, WebP or PDF). They are stored on our server so you can open them on any signed-in device.

Things that stay on your device

Photo-journal pictures and captions are stored only on the device where you add them. They are not uploaded, backed up to your account or shared with your household. A lost-pet flyer that uses a journal photo is made on your device. Scanning the barcode on chip paperwork uses your camera on the device to read the number; the camera image is not uploaded. The app also keeps a copy of your records on the device so it works offline.

The Shelf and the Shop

For each Shelf item: the label you give it, its category, an optional link you add yourself, how long it usually lasts, when you last reordered it, and whether to show it in the passport. We never store product prices, images or availability. When you tap a partner link, it opens in your browser. We record that the tap happened as one of the product events below.

Reminders and notifications

Your reminder choices: email reminders on or off, phone notifications on or off, time zone and the hour you want them. Also the reminders you set (title, category, schedule), and a record of which reminders we have already sent, so you never get the same one twice. If you allow phone notifications, we store your device's push notification token and platform. Some reminders are scheduled directly on your phone and never leave it.

Sharing features

If you create a found-pet page, a sitter link or an ownership transfer code, we store the random link or code, which cat it belongs to, who created it, and when it expires, is revoked or is used.

Messages from people who find your cat

If someone uses your found-pet page to contact you, they can give a name, a way to reach them and a message. We email this to the account email of each member of your household. We do not save it in the app's database, but a copy of every email we send is kept in our support mailbox's Sent folder. Links in these messages are removed before they are sent.

Purchases

Whether you have Premium, which plan, its status and renewal or expiry date, and purchase and renewal events from the store. We do not receive your card number.

Product events

The app records a small set of events so we can see where people get stuck and fix failures. Each event has an event name, an optional screen or context label, the time, a random install identifier created by the app, the platform (iPhone, Android or web), the app version, and your account number when you are signed in. The events are: app opened, sign-up and sign-in steps and failures, pet plan created, task completed, care logged, reminder created, completed or opened, return visit, plans screen viewed or failed to load, plan selected, checkout started, completed or failed, preview viewed, sync failed, feedback opened or sent, notification permission allowed or declined, passport step completed, passport saved, record saved, document added, export created, lost-pet mode opened, Shop viewed, Shop link tapped, Shelf item added or reordered, pack opened, and a Premium feature blocked. Events never include your email address, your cat's details, passport records, messages or any text you type.

Feedback

If you send feedback in the app, we store your rating, the reason you pick, your message and whether you allow a reply. If you allow it, we may reply to your account email. Please leave out sensitive details that are not needed to explain your feedback.

Email updates you ask for

If you separately sign up for guide or app updates on this website, we store your email address, the product and where you signed up. Creating an account, saving records or buying Premium does not subscribe you to marketing email.

Server logs

Our web servers keep standard access and error logs, which can include IP address, the page or address requested, browser type and time. We use them for security and troubleshooting. Web server access logs are rotated daily and deleted after about 14 days. We also use IP addresses briefly to limit abuse, such as too many messages sent through one found-pet page.

How we use it

To run your account, sync your cats and passport across your devices and household, and let you view, export and print your records.
To send the reminders you switch on, by email and phone notification.
To run the found-pet page, sitter links and ownership transfers when you use them.
To give you the Premium features you paid for or are trying.
To find and fix problems and understand which parts of the app help people, using the product events above.
To answer you when you contact support or allow a reply to feedback.
To keep the service secure and prevent abuse.

Reminder emails are plain text and never contain affiliate or shopping links. We do not use your passport records, documents or messages for advertising.

What is public only if you turn it on

Found-pet page. Off unless you switch it on for a cat, and it needs an owner phone number. While it is on, anyone with the link can see only: your cat's name, that it is a cat, whether it has a microchip (yes or no, never the number), and the owner name and phone number you entered (the page itself displays only the first name). It never shows your address, email, vet, chip number or any other record. Anyone with the link can also send you a message as described above. Switch the page off at any time in the passport; its link then stops working, and switching it back on creates a new link.

Sitter links. A sitter link is a private web page for someone looking after your cat. It lasts between 1 and 30 days, as you choose, and anyone who has the link can open it until it expires or you revoke it. It shows your cat's name, feeding notes, allergies, conditions, active medications (name, dose, schedule and note), your vet and emergency vet details, your name and phone, your backup caretaker's name, phone, email and notes, and the labels and categories of your Shelf items. You can see and revoke your active links in the app.

Ownership transfer. A transfer code lasts 48 hours and works once. When the new owner accepts it in their own KittenSchedule account, they receive a copy of the cat's profile, passport records and documents. Your name and phone, backup caretaker details, insurance and licence details, expenses and litter groupings are not copied.

Household sharing. If you invite people to your household or join one, members see each other's email addresses and share the household's cats, checklist history, passport records and documents.

Who we share it with

We do not sell your personal information or share it for advertising. We use these service providers, only to run KittenSchedule:

DigitalOcean hosts our servers, database and uploaded documents.
Our email hosting provider sends account, reminder and found-pet emails from our support mailbox and keeps a Sent copy of each.
Google Firebase Cloud Messaging delivers phone notifications using your device's push token and the notification text. On iPhone, Apple Push Notification service also delivers them.
Apple (App Store purchases and Sign in with Apple) and Google (Google Play purchases) handle in-app payments.
RevenueCat manages App Store and Google Play subscriptions for us. It receives your KittenSchedule account number and your purchase records.
Stripe processes web payments and receives your email address and payment details directly.

Partner links. Some Shop recommendations are affiliate links through the Awin network. We send them nothing about you. When you tap one, it opens in your browser, and the retailer and Awin see that tap the way any website sees a visit, with a reference that names only the app, the screen and the offer. If you buy something, that purchase is between you and the retailer; we do not receive your purchase details.

We may also disclose information if the law requires it, or to protect the safety of people, pets or the service.

Your choices

Reminder emails: turn them off in the app under Reminders, or use the one-click unsubscribe link in any reminder email.
Phone notifications: turn them off in the app or in your phone's settings.
Found-pet page: switch it off in the passport; its link stops working at once.
Sitter links: revoke any active link in the app.
Your records: edit or delete any passport record or document at any time, and export your records as PDF.
Feedback replies and email updates: replies are opt-in, and every update email has an unsubscribe link.

Keeping and deleting your information

We keep your information while your account is open. You can delete your account in the app under Settings, or on our account-deletion page. Deleting your account permanently removes your account, your cats, their passport records, your uploaded documents, your found-pet page, sitter links and transfer codes, your reminder settings, your device notification tokens, and your product events and feedback. If you share a household, cats and records that other members added stay with them.

Deleting a cat removes its passport records from the app and stops its found-pet page, sitter links and open transfer codes straight away. Its uploaded documents are then erased from our server by a regular clean-up job.

We keep records of purchase transactions where we need them for tax, accounting and fraud prevention, and Apple, Google, RevenueCat and Stripe keep their own records under their own policies. Copies of emails already sent stay in the recipient's inbox and in our Sent folder. Deleted information can remain in our backups for a limited time until those backups are replaced. Photos stored only on your device are removed when you delete them or the app.

Children

KittenSchedule is for adult pet owners. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Security

The app and website connect to our servers over encrypted HTTPS connections. Passwords are stored only as one-way hashes. Uploaded documents can be opened only by members of your household, and public found-pet and sitter pages show only the fields listed above. No system is perfectly secure, so please use a strong password and keep links you share private.

Contact

Questions about your information, or requests to access, correct or delete some or all of it without deleting your account: email support@kittenschedule.com or use our support page. We will update this page and its effective date when our practices change.

Save a care plan for your kitten

Create a free account, add your kitten's birthday, and see age-based vaccine, deworming, feeding-change, and milestone checklists. Check off completed items and keep the schedule and history backed up across your signed-in devices.

Save my kitten's free plan →

Free for one kitten. No card required. Creating an account does not subscribe you to marketing emails.

Use the browser for your plan and history. Due-date notifications are available in the iPhone and Android apps after you allow notifications.

Download on the App Store Get it on Google Play